At Micah Trails, we want you to feel confident and satisfied with every purchase. If for any reason you are not happy with your order, we offer a straightforward returns and refund process.
Returns
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You may request a return within 7 days of receiving your order.
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Items must be unused, in their original packaging, and in the same condition in which you received them.
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To start a return, please contact us at [email protected] with your order details.
Refunds
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Once we receive and inspect the returned item, we will notify you of the status of your refund.
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Approved refunds will be processed within 5–7 business days and issued to your original payment method.
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Shipping fees (if any) are non-refundable.
Exchanges
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If you wish to exchange an item for a different size, style, or product, you may do so within 7 days of receiving your order, subject to availability.
Non-Returnable Items
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Personalized, customized, or final sale items cannot be returned or refunded unless they arrive damaged or defective.
Damaged or Incorrect Items
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If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or issue a refund at no additional cost.
Contact Us
For any questions regarding returns or refunds, please contact our support team at:
Email: [email protected]